Before you hire a call center specialist, find out whether the services provided match up with what you need. At Performatel, our agents are trained to handle any and everything small businesses need to grow organically- everything from inbound and outbound call services to real-time interpretation for your customers.
Performatel is respected by customer service call centers across the globe. If you need a friendly voice on the line, we have all of your needs covered with knowledgeable, highly-trained agents who can take orders, provide inbound and outbound services, offer tech support, handle retail sales, and much more.
When you need an experienced call center service, Performatel is waiting to respond to your needs. Our live agents are highly-skilled and experienced in all phases of call services, including tech support, retail sales & order taking, real time interpreting, customer service, call follow-up, and customer retention.
Customers today are frustrated by call centers in India that are unable to provide clear and concise communication. If you're thinking about hiring a call center agency, Performatel can offer your callers a better experience when they reach out to your company for customer service, retail sales, order follow-up, service, and tech support.
Inbound call center agents from Performatel can free up your employees to do what they were hired to do. If you're experiencing a growth in sales or have seasons of high call-ins, we can manage your inbound calls in the same, professional way your own workers would handle customer calls, and save you money in the process.
Inbound call centres overseas typically provide less-than-satisfactory service. your call-in customers will appreciate speaking with knowledgeable, clear-speaking agents from Performatel when they need to place an order, follow-up on a purchase, or call your company for any other reason. Performatel can help grow your business one customer at a time.
Hire an inbound call center service that has more to offer your company than the rest; Performatel can provide exceptional voice-on-the-line service while you grow your business. We offer a broad range of services, including digital solutions, Voice of Customer, and a long list of traditional live agent services.
Call center outsourcing could be the best business decision you make this year- Performatel can save you a lot of money on voice-on-the-line services that free up your employees. Along with a wide range of traditional live agent services, we can provide a number of digital solutions to help you better connect with customers.
The verdict is in- English-speaking customers are not satisfied with Philippines call centers due to the lack of communication skills live agents in the Philippines offer. Build customer trust with inbound and outbound services from Performatel. Our clear-speaking agents can manage all of your voice-on-the-line needs.
Most offshore call centers are unable to provide clear English-speaking services for US and Canada-based companies. If you're looking for superior live agent communication, Performatel can deliver. Give your customers an exceptional experience when they reach out to you on the phone, through live chat, or through email.