Hire A Call Center

Hire A Call Center

Hire a call center specialist that can free up your employees to perform the duties you hired them to accomplish. If your high-traffic call needs force workers to leave their stations and man the phone lines, Performatel has an affordable solution to deal with overflow calls, seasonal increases in incoming calls, and other voice-on-the-line need. Our call center solutions include live agent phone answering for both inbound and outbound calls- and so much more.

Do I Need to Hire a Call Center?

If your receptionist is feeling overwhelmed or you have to designate personnel from other areas of your company to take calls when it’s not a part of their work description, you may have a problem that calls for a new strategy. You don’t have to fear rapid growth or sales increases when you reach out to Performatel for a cost-effective solution. Our live agents, provide clear & concise communication to your English-speaking customers, as well as real-time interpreting to overcome the language barrier. We have a lot to offer at a very affordable cost:

  • Live customer service
  • Inbound and outbound call management
  • Customer follow-up & retention solutions
  • Tech support
  • Retail sales support
  • Complete service to sales
  • Live Chat
  • SMS & Email
  • Social response & internet relationship management
  • Voice of the Customer programs

How Much Does it Cost to Hire a Call Center?

Prices can vary significantly when shopping around for an attentive call center that can meet all of your needs. At Performatel, we take a great deal of pride in offering our clients affordable packages inclusive of the services they need. If you’re working within a strict budget or wish to keep costs down to a minimum, reach out to us to discuss a customized package that reflects your call center needs. Our goal is to help you better connect and communicate with customers and clients without interrupting your flow of business. We use both live agents and AI to deliver exceptional quality without going over your budget.

We Help Businesses Grow

Today’s consumer is looking for a superior customer experience when they reach out to a company or corporation looking for answers, inquiring about products, or leaving feedback regarding a past purchase. We can help you provide a rewarding connection to your callers. If your current call center is located in India or the Philippines, it may be difficult for callers to understand how agents want to assist them, or how to follow instructions correctly. Performatel clears up the communication with highly-trained live agents and intuitive artificial intelligence solutions that leads to a more positive interaction.

Live customer service provides the following benefits when callers reach out to your company:

  • Fewer misunderstandings
  • A higher customer retention rate
  • Positive brand reputation
  • Cost savings
  • Multilingual assistance to callers
  • A friendly voice on the line 24-hours a day
  • Customer satisfaction
  • Increased sales
  • Smart tech support assistance
  • Streamline order taking
  • Inbound/outbound calls covered
  • And so much more
Hire A Call Center
We Specialize In:
Performatel
1-888-894-2216
2600 Skymark Ave. Suite 102
Bld #3 Mississauga ON L4W 5B2 US

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